MASTERING ADMINISTRATIVE SKILLS: A COMPREHENSIVE TRAINING PROGRAM FOR ADMINISTRATIVE ASSISTANTS IN THE PHILIPPINES
About Course
This comprehensive 80-hour training program is designed to equip administrative assistants in the Philippines with the skills, knowledge, and strategies necessary to excel in their roles. The course covers essential administrative competencies, including organizational management, communication, time management, problem-solving, and technology utilization. Participants will learn best practices tailored to the Philippine workplace environment, empowering them to become indispensable contributors to their organizations.
By the end of this program, participants will have enhanced their capabilities to handle complex tasks, streamline processes, and foster a productive and professional work environment.
Course Content
MODULE 1: FUNDAMENTALS OF ADMINISTRATIVE EXCELLENCE
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Welcome
00:00 -
Introduction to Administrative Assistant Roles and Responsibilities
00:00 -
Workplace Ethics and Professionalism
00:00 -
Work Ethics
00:00 -
Professionalism
00:00 -
Professionalism Part 2
00:00 -
Customer Service and Communication Skills
00:00 -
Essential Skills for Administrative Success
00:00
ADMINISTRATIVE OFFICE PROCEDURES
ADMINISTRATIVE SUPPORT
MODULE 2: OFFICE EQUIPMENT AND SOFTWARE
MICROSOFT EXCEL FOR BEGINNERS
GOOGLE SHEETS
GOOGLE CALENDAR
MODULE 3: EFFECTIVE COMMUNICATION SKILLS
PUBLIC SPEAKING
MODULE 4: OFFICE DOCUMENTS, FILES, AND RECORDS MANAGEMENT
MODULE 5: OFFICE EVENTS AND SCHEDULES MANAGEMENT
MODULE 6: TIME MANAGEMENT AND PRODUCTIVITY
TIME MANAGEMENT
MODULE 7: DATA SECURITY AND CONFIDENTIALITY
PRODUCTIVITY FOR PROCRASTINATORS
MODULE 8: TEAMWORK AND CONFLICT MANAGEMENT
MODULE 9: PROBLEM-SOLVING AND DECISION-MAKING
MODULE 10: ADMINISTRATIVE SUPPORT FOR ORGANIZATIONAL SUCCESS
MODULE 11: PHILIPPINE LABOR LAWS AND WORKPLACE COMPLIANCE
MODULE 12: FINAL ASSESSMENT AND REVIEW
HOW TO GET YOUR CERTIFICATE
Student Ratings & Reviews
nice to learn
Very helpful for administrative officers.
Informative, excellent
This course is a great excellent, like me i'm a beginner in my job so i am looking for a comprehensive seminars like this and its a big help to me to enroll this course and also it is hassle free.kudos to all people behind this program.
It was really helpful and informative.
knowlegable
I would rate this course very highly. “Mastering Administrative Skills: A Comprehensive Training Program for Administrative Assistants in the Philippines” was well-structured, practical, and highly relevant to the demands of administrative work in both government and private sectors. The topics covered—ranging from effective communication and records management to office technology and professional ethics—were clearly presented and immediately applicable. The training helped enhance my competence and confidence in handling daily administrative tasks more efficiently and professionally. I also appreciated how the course contextualized best practices within the Philippine work environment, making it both relatable and actionable.
Some video files have stuttering audio but I forgot what part it is. However, the course is engaging and have some useful guides on tools such as MS Office and Google Sheets that can serve to widen knowledge or refresh users familiar with it.
very accomodating,easy access
It's a good match for me.
So helpful and convenient but a little pricey.
I LEARNED SO MUCH.THANK YOU. WEEL DONE.
It gives mastery in administrative skill on how to be effective administrative assistant.
I learned a lot of things about financing, how i managed things in offices, handle different situations and lastly about different uses of spreadsheets
I learned a lot
Highly informative,and educational.
It helps a lot young professionals for character molding, skills development and improve in work stations.
VERY INFORMATIVE.
It helps a lot and I gain additional knowledge that I use as an Administrative Assistant
This course has helped a lot in acquiring new and additional knowledge on how to improve as an administrative assistant
