SUPERVISORY DEVELOPMENT TRAINING: FOUNDATIONS OF EFFECTIVE SUPERVISION IN GOVERNMENT

About Course

The Supervisory Development Course Track 1 (SDC-1) equips first-line supervisors, team leaders, and employees preparing for supervisory roles with the essential knowledge, skills, and attitudes to lead people and manage operations effectively in government service.

This 8-hour program introduces the fundamentals of supervision—personal effectiveness, managing change, communicating with impact, motivating and coaching subordinates, and creating action plans for workplace improvement. It reflects the Civil Service Commission (CSC) core competencies for first-line supervisors and prepares participants for promotion, ranking, and leadership responsibilities.

Demonstrate personal effectiveness by recognizing strengths, managing stress, and adopting a growth mindset for supervisory work.
Explain the key functions of supervision—planning, organizing, leading, and controlling—in the context of Philippine government agencies.
Apply effective communication strategies to build trust, delegate tasks, and maintain productive relationships within a team.
Lead and motivate employees through coaching, mentoring, and performance management techniques.
Create a personal action plan that translates course learning into concrete steps for workplace improvement and career advancement.

Course Content

MODULE 1 – PERSONAL EFFECTIVENESS FOR SUPERVISORS

Introduction
Lesson 1: Understanding the Role of a First-Line Supervisor

00:00
Lesson 2: Self-Awareness and Emotional Intelligence

00:00
Lesson 3: Building Self-Esteem and Professional Confidence

00:00
Lesson.4: Coping with Stress and Preventing Burnout

00:00
Lesson 5: Work–Life Balance and Job Satisfaction

00:00
Quiz 1

MODULE 2 – SUPERVISION: CHALLENGE AND COMMITMENT

MODULE 3 – COMMUNICATION AND INTERPERSONAL SKILLS

MODULE 4 – LEADING AND MANAGING OTHERS

MODULE 5 – ACTION PLANNING AND APPLICATION

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About Course

What Will You Learn?

Course Content

MODULE 1 – PERSONAL EFFECTIVENESS FOR SUPERVISORS

Introduction

Lesson 1: Understanding the Role of a First-Line Supervisor

Lesson 2: Self-Awareness and Emotional Intelligence

Lesson 3: Building Self-Esteem and Professional Confidence

Lesson.4: Coping with Stress and Preventing Burnout

Lesson 5: Work–Life Balance and Job Satisfaction

Quiz 1

MODULE 2 – SUPERVISION: CHALLENGE AND COMMITMENT

Introduction

Lesson 1: Transitioning from Staff to Supervisor

Lesson 2: Core Supervisory Functions: Planning, Organizing, Leading, Controlling

Lesson 3: Delegation: Overcoming Barriers and Empowering Staff

Lesson 4: Managing Change and Adapting to New Paradigms in Government Work

Quiz 2

MODULE 3 – COMMUNICATION AND INTERPERSONAL SKILLS

Introduction

Lesson 1: Fundamentals of Effective Organizational Communication

Lesson 2: Active Listening and Feedback Techniques

Lesson 3: Building Trust and Managing Conflict

Lesson 4: Communicating During Difficult Conversations

Lesson 5: Written and Digital Communication in the Public Sector

Quiz 3

MODULE 4 – LEADING AND MANAGING OTHERS

Introduction

Lesson 1: Motivating and Engaging Employees

Lesson 2: Coaching and Mentoring for Performance Improvement

Lesson 3: Team Dynamics and Building High-Performing Teams

Lesson 4: Addressing Performance Gaps and Corrective Action

Quiz 4

MODULE 5 – ACTION PLANNING AND APPLICATION

Introduction

Lesson 1: Developing a Personal Supervisory Action Plan

Lesson 2: Applying Learning to Workplace Scenarios

Lesson 3: Monitoring and Evaluating Your Supervisory Practice

Quiz 5

Student Ratings & Reviews

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