ADVANCED ADMINISTRATIVE SKILLS TRAINING FOR ADMINISTRATIVE ASSISTANTS

About Course

This 120-hour comprehensive course is designed to equip administrative assistants with advanced skills necessary to excel in modern office environments. Participants will learn to manage complex administrative tasks, optimize office workflows, leverage digital tools, and support strategic decision-making. Through interactive modules, practical exercises, case studies, and real-life scenarios, participants will enhance their professional competence in office management, communication, technology, record-keeping, and leadership. This course prepares administrative assistants for higher responsibilities and career growth within any organization.

1. Demonstrate advanced office administration and organizational skills.
2. Utilize digital tools and office technologies efficiently to enhance productivity.
3. Apply strategic thinking, problem-solving, and decision-making in administrative tasks.
4. Implement effective record-keeping, documentation, and data management practices.
5. Communicate professionally and confidently with colleagues, clients, and stakeholders.
6. Exhibit teamwork, leadership, and project coordination skills.
7. Manage high-level administrative responsibilities with accuracy and efficiency.

Course Content

MODULE 1: FOUNDATIONS OF ADVANCED ADMINISTRATIVE SKILLS

Introduction

00:00
Introduction to Administrative Assistant Roles and Responsibilities

00:00
Roles and Responsibilities of Administrative Assistants
Understanding Modern Office Operations and Structures
Workplace Ethics and Professionalism

00:00
Work Ethics

00:00
Professionalism

00:00
Professionalism Part 2

00:00
Customer Service and Communication Skills

00:00
Essential Skills for Administrative Success

00:00

ADMINISTRATIVE OFFICE PROCEDURES

Getting Started

00:50
Why Your Office Needs Administrative Procedures

04:15
Gathering The Right Tools

03:18
Identifying Procedures To Include

03:13
Top 5 Procedures To Record

03:52
What To Include In Your Binder I

03:53
What To Include In Your Binder II

03:05
Organizing Your Binder

03:16
What Not To Include In The Procedure Guide

03:20
Share Office Procedure Guide

02:54
Successfully Executing the Guide

03:20
Wrapping Up

00:51

ADMINISTRATIVE SUPPORT

MODULE 2: OFFICE MANAGEMENT AND ORGANIZATIONAL EFFICIENCY

OFFICE EVENTS AND SCHEDULES MANAGEMENT

TIME MANAGEMENT

PRODUCTIVITY FOR PROCRASTINATORS

Thank You for Signing Up

00:00
3 Steps for Getting More Done

02:11
3 Ways to Increase Your Business Productivity

02:06
4 Daily Habits That Will Dramatically Increase Your Productivity

02:04
5 Tips for Getting More Done in Less Time

02:15
5 Ways to Use Technology to Increase Your Productivity

02:21
6 Habits That Will Kill Your Productivity

02:36
6 Rules for Getting More Accomplished While Working Less

02:18
How to Become More Productive and Achieve Your Goals

02:09
How to Use Parkinsons Law to Get More Done

01:43
Top 5 Productivity Hacks for Procrastinators

02:11
Why Do You Procrastinate

00:00
Set Goals to Stop Putting Things Off

00:00
Task Too Daunting? Here’s the Solution.

00:00
Get the Hard Stuff Out of The Way

00:00
Are You Hanging Out With the Right Crowd

00:00
Stop Beating Yourself Up!

00:00

MODULE 3: PROFESSIONAL COMMUNICATION SKILLS

Introduction

00:00
Effective Written Communication (Emails, Reports, Memos)
Mastering Verbal and Non-Verbal Communication

00:00
Written Communication (Emails, Letters, Memos)

00:00
Email and Business Writing Essentials

00:00
Verbal Communication and Presentation Skills
Verbal Communication (Phone, Video Conferencing, Meetings)

00:00
Managing Difficult Conversations and Conflict

00:00
Stakeholder Engagement and Professional Etiquette
Conflict Resolution and Problem-Solving

PUBLIC SPEAKING

How to Give a Technical Speech Public Speaking

02:54
Learn the Easiest Thing to Present a Question

02:17
How to Recover from Making a Mistake in a Speech Public Speaking

02:15
Build Confidence Through Notes

02:31
How to Use a Teleprompter Public Speaking

03:36
Make the Right Risk Assessment

02:12
How to Dress for a Speech Public Speaking

02:36
You will Sound Natural and Relax

02:46
How to Give a Sales Presentation Public Speaking

02:10
The Ultimate Confidence Builder

06:10
How to Give a Motivational Speech Public Speaking

03:03
Conclusion to Public Speaking in Meetings

01:51
How to Sound Conversational in a Speech Public Speaking

02:21

MODULE 4: DIGITAL TOOLS AND OFFICE TECHNOLOGY

Introduction

00:00
Overview of Office Equipment

00:00
Computer Hardware and Software

00:00
Advanced Microsoft Office (Word, Excel, PowerPoint, Outlook)
Microsoft Office Suite (Word, Excel, PowerPoint)

00:00
Microsoft Word Tutorial

00:00
Microsoft Powerpoint Tutorial

00:00
Cloud Collaboration Tools (Google Workspace, Microsoft Teams, Zoom)
Productivity Apps and Office Automation
Cybersecurity and Data Protection Basics

MICROSOFT EXCEL FOR BEGINNERS

Introduction

00:38
Overview of Excel

03:33
The Excel Ribbon

02:39
Basic Operations with Rows and Columns

01:45
Data Entry in Excel

03:00
Introduction to Formatting

05:40
Introduction to Excel Functions

03:42
Cut, Copy and Paste

02:10
Paste Special

01:17
Format Cells

05:24

GOOGLE SHEETS

Introduction

01:17
How to Get the Most Out of This Course

01:43
Getting Familiar with Google Sheets and Google Drive Layouts

05:08
Creating and Organizing Documents

03:04
Data Entry and Cell Navigation

06:44
Simple Formulas for Essential Statistics

18:15
Cross Tabular Calculations

10:24
Creating a Summary Page and Sub Pages

02:42
Formatting Headings Texts and Columns

06:35
Cross Tabular Formulas for the Summary Page

08:07
V-LOOK UP Drop Downs

07:34
Data Selection

06:54
Average Sum IFs

08:00
V-LOOK UP Expanded

05:28
Concatenation

08:20
Quick Effective Visualization

06:29
Categorical Quantitative Variables

06:00
Quantitative Variable Extensions

06:17
Customizing Charts

09:04

GOOGLE CALENDAR

DATA SECURITY AND CONFIDENTIALITY

MODULE 5: RECORD-KEEPING, DOCUMENTATION, AND DATA MANAGEMENT

MODULE 6: LEADERSHIP, TEAMWORK, AND PROJECT SUPPORT

PROBLEM-SOLVING AND DECISION-MAKING

ADMINISTRATIVE SUPPORT FOR ORGANIZATIONAL SUCCESS

MODULE 7: PERSONAL DEVELOPMENT AND PROFESSIONAL GROWTH

MODULE 8: PHILIPPINE LABOR LAWS AND WORKPLACE COMPLIANCE

MODULE 9: FINAL ASSESSMENT AND REVIEW

HOW TO GET YOUR CERTIFICATE

Student Ratings & Reviews

No Review Yet

About Course

What Will You Learn?

Course Content

MODULE 1: FOUNDATIONS OF ADVANCED ADMINISTRATIVE SKILLS

Introduction

Introduction to Administrative Assistant Roles and Responsibilities

Roles and Responsibilities of Administrative Assistants

Understanding Modern Office Operations and Structures

Workplace Ethics and Professionalism

Work Ethics

Professionalism

Professionalism Part 2

Customer Service and Communication Skills

Essential Skills for Administrative Success

ADMINISTRATIVE OFFICE PROCEDURES

Getting Started

Why Your Office Needs Administrative Procedures

Gathering The Right Tools

Identifying Procedures To Include

Top 5 Procedures To Record

What To Include In Your Binder I

What To Include In Your Binder II

Organizing Your Binder

What Not To Include In The Procedure Guide

Share Office Procedure Guide

Successfully Executing the Guide

Wrapping Up

ADMINISTRATIVE SUPPORT

Administrative Support

Strategic Thinking in Administrative Support

MODULE 2: OFFICE MANAGEMENT AND ORGANIZATIONAL EFFICIENCY

Prioritization Techniques and Task Management

Delegation Skills for Administrative Professionals

Handling Deadlines and Work Pressures

Time Management and Task Prioritization

Workflow Optimization and Task Delegation

Office Planning and Resource Allocation

Coordinating Meetings, Events, and Office Activities

OFFICE EVENTS AND SCHEDULES MANAGEMENT

Introduction

Time Management and Prioritization

Event Planning and Coordination

Scheduling Appointments and Meetings

TIME MANAGEMENT

Course Preview

Control Your Reachability

Time Management

E-book – 202 Tips To Work Effectively

Ebook – Managing Time Well

Ebook – Time Succes

PRODUCTIVITY FOR PROCRASTINATORS

Thank You for Signing Up

3 Steps for Getting More Done

3 Ways to Increase Your Business Productivity

4 Daily Habits That Will Dramatically Increase Your Productivity

5 Tips for Getting More Done in Less Time

5 Ways to Use Technology to Increase Your Productivity

6 Habits That Will Kill Your Productivity

6 Rules for Getting More Accomplished While Working Less

How to Become More Productive and Achieve Your Goals

How to Use Parkinsons Law to Get More Done

Top 5 Productivity Hacks for Procrastinators

Why Do You Procrastinate

Set Goals to Stop Putting Things Off

Task Too Daunting? Here’s the Solution.

Get the Hard Stuff Out of The Way

Are You Hanging Out With the Right Crowd

Stop Beating Yourself Up!

MODULE 3: PROFESSIONAL COMMUNICATION SKILLS

Introduction

Effective Written Communication (Emails, Reports, Memos)

Mastering Verbal and Non-Verbal Communication

Written Communication (Emails, Letters, Memos)

Email and Business Writing Essentials

Verbal Communication and Presentation Skills

Verbal Communication (Phone, Video Conferencing, Meetings)

Managing Difficult Conversations and Conflict

Stakeholder Engagement and Professional Etiquette

Conflict Resolution and Problem-Solving

PUBLIC SPEAKING