ChatGPT AND GENERATIVE AI FOR ADMINISTRATIVE TASKS

This comprehensive 80-hour online course is designed to equip administrative professionals, educators, and organizational support staff with the practical knowledge and hands-on skills needed to effectively use ChatGPT and other generative AI tools in everyday administrative work. The course focuses on improving productivity, accuracy, decision support, communication, and documentation using AI—while ensuring ethical, responsible, and secure use of these technologies.

Participants will learn how to apply generative AI in tasks such as email drafting, report writing, scheduling, data organization, policy documentation, content creation, customer support, research, meeting management, training support, and workflow automation. The course blends theory, demonstrations, guided practice, real-life workplace scenarios (including public and private sector applications), and hands-on activities.

By the end of the course, learners will be able to confidently integrate ChatGPT and generative AI into their administrative workflows to save time, reduce errors, and improve service delivery—while remaining compliant with data privacy, ethical, and organizational policies.