WORKING WITH VULNERABLE GROUPS: STRATEGIES FOR EFFECTIVE SOCIAL SERVICE DELIVERY

About Course

This course equips social workers and social service practitioners with the essential knowledge, skills, and ethical frameworks needed to effectively work with vulnerable and marginalized populations in the Philippine context. It focuses on understanding vulnerability, applying rights-based and inclusive approaches, conducting assessments, planning interventions, and delivering responsive social services. Learners will explore laws, policies, case management strategies, community engagement techniques, and evidence-based practices to ensure ethical, culturally sensitive, and sustainable social service delivery.

The course integrates theory with practical applications, real-life case scenarios, and community-based strategies to enhance professional competence in serving children, women, persons with disabilities (PWDs), senior citizens, indigenous peoples, urban poor communities, persons in crisis, and other at-risk groups.

1. Define vulnerability and identify various vulnerable groups in the Philippine setting.
2. Explain the legal, ethical, and policy frameworks governing social work practice.
3. Apply rights-based, gender-sensitive, and culturally appropriate approaches in service delivery.
4. Conduct comprehensive assessments and needs analyses for vulnerable populations.
5. Design, implement, and evaluate effective social work interventions and programs.
6. Demonstrate ethical decision-making and professional accountability in practice.
7. Apply case management, advocacy, and referral systems effectively.
8. Strengthen collaboration with government agencies, NGOs, and community stakeholders.
9. Manage crisis situations and provide psychosocial support.
10. Promote sustainability, empowerment, and resilience among vulnerable groups.

Course Content

MODULE 1: INTRODUCTION TO VULNERABILITY AND SOCIAL WORK PRACTICE

Introduction
Lesson 1: Understanding Vulnerability and Marginalization
Lesson 2: Types of Vulnerable Groups in the Philippines
Lesson 3: Root Causes of Vulnerability (Poverty, Inequality, Disasters, Conflict)
Lesson 4: Roles and Responsibilities of Social Workers

MODULE 2: LEGAL AND POLICY FRAMEWORKS IN SOCIAL SERVICE DELIVERY

MODULE 3: ETHICAL PRINCIPLES AND PROFESSIONAL STANDARDS

MODULE 4: RIGHTS-BASED, GENDER-SENSITIVE, AND INCLUSIVE APPROACHES

MODULE 5: ASSESSMENT, CASE MANAGEMENT, AND DOCUMENTATION

MODULE 6: INTERVENTION STRATEGIES AND PROGRAM IMPLEMENTATION

MODULE 7: WORKING WITH SPECIFIC VULNERABLE GROUPS

MODULE 8: CRISIS INTERVENTION AND DISASTER RESPONSE

MODULE 9: COLLABORATION, ADVOCACY, AND NETWORKING

MODULE 10: SUSTAINABILITY, INNOVATION, AND FUTURE DIRECTIONS

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About Course

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Course Content

MODULE 1: INTRODUCTION TO VULNERABILITY AND SOCIAL WORK PRACTICE

Introduction

Lesson 1: Understanding Vulnerability and Marginalization

Lesson 2: Types of Vulnerable Groups in the Philippines

Lesson 3: Root Causes of Vulnerability (Poverty, Inequality, Disasters, Conflict)

Lesson 4: Roles and Responsibilities of Social Workers

MODULE 2: LEGAL AND POLICY FRAMEWORKS IN SOCIAL SERVICE DELIVERY

Introduction

Lesson 1: Philippine Social Welfare Laws and Policies

Lesson 2: Child Protection Laws (RA 7610, RA 9344, etc.)

Lesson 3: Laws for Women, PWDs, Senior Citizens, and IPs

Lesson 4: International Conventions and Standards in Social Work

MODULE 3: ETHICAL PRINCIPLES AND PROFESSIONAL STANDARDS

Introduction

Lesson 1: Code of Ethics for Social Workers in the Philippines

Lesson 2: Confidentiality, Consent, and Professional Boundaries

Lesson 3: Ethical Dilemmas in Working with Vulnerable Groups

Lesson 4: Self-Care, Burnout Prevention, and Professional Resilience

MODULE 4: RIGHTS-BASED, GENDER-SENSITIVE, AND INCLUSIVE APPROACHES

Introduction

Lesson 1: Human Rights-Based Approach to Social Work

Lesson 2: Gender Sensitivity and Gender-Responsive Programs

Lesson 3: Cultural Competence and Indigenous Peoples’ Rights

Lesson 4: Inclusion of PWDs and Other Marginalized Sectors

MODULE 5: ASSESSMENT, CASE MANAGEMENT, AND DOCUMENTATION

Introduction

Lesson 1: Social Case Assessment and Intake Procedures

Lesson 2: Needs Assessment Tools and Techniques

Lesson 3: Case Planning, Goal Setting, and Intervention Design

Lesson 4: Documentation, Reporting, and Record Management

MODULE 6: INTERVENTION STRATEGIES AND PROGRAM IMPLEMENTATION

Introduction

Lesson 1: Individual, Group, and Community Interventions

Lesson 2: Psychosocial Support and Counseling Basics

Lesson 3: Livelihood, Education, and Health-Based Interventions

Lesson 4: Monitoring and Evaluating Social Work Programs

MODULE 7: WORKING WITH SPECIFIC VULNERABLE GROUPS

Introduction

Lesson 1: Children at Risk and Child Protection Systems

Lesson 2: Women Survivors of Abuse and Gender-Based Violence

Lesson 3: Senior Citizens and Age-Friendly Interventions

Lesson 4: Persons with Disabilities (PWDs)

Lesson 5: Indigenous Peoples and Cultural Sensitivity

Lesson 6: Urban Poor, Homeless Individuals, and Informal Settlers

MODULE 8: CRISIS INTERVENTION AND DISASTER RESPONSE

Introduction

Lesson 1: Crisis Intervention Models and Techniques

Lesson 2: Disaster Risk Reduction and Management (DRRM)

Lesson 3: Trauma-Informed Care and Psychological First Aid

Lesson 4: Post-Disaster Rehabilitation and Recovery

MODULE 9: COLLABORATION, ADVOCACY, AND NETWORKING

Introduction

Lesson 1: Inter-Agency Collaboration and Referral Systems

Lesson 2: Working with LGUs, NGOs, and Community Organizations

Lesson 3: Advocacy, Policy Influence, and Social Action

Lesson 4: Community Organizing and Empowerment

MODULE 10: SUSTAINABILITY, INNOVATION, AND FUTURE DIRECTIONS

Introduction

Lesson 1: Sustainable and Empowerment-Based Social Services

Lesson 2: Innovations and Digital Tools in Social Work

Lesson 3: Measuring Impact and Continuous Improvement

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